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	<title>Jerk Bosses I Have Known &#187; Target</title>
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		<title>Sonny &#8211; Look at your Own Order Book</title>
		<link>http://www.jerkbossesihaveknown.com/119/sonny-look-at-your-own-order-book/</link>
		<comments>http://www.jerkbossesihaveknown.com/119/sonny-look-at-your-own-order-book/#comments</comments>
		<pubDate>Thu, 19 Mar 2009 14:36:44 +0000</pubDate>
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		<description><![CDATA[<br /><br />If nothing else is sacred &#8211; your self worth as well as personal integrity should be. Do not let management make &#8220;mince meat&#8221;  out of you in order to preserve their &#8220;sacred cows&#8221; Your remain the same person that you were with or without their approval.  Their approval or pat on your head (or threats [...]<br /><br /><br /><br />]]></description>
			<content:encoded><![CDATA[<p>If nothing else is sacred &#8211; your self worth as well as personal integrity should be.</p>
<p>Do not let management make &#8220;mince meat&#8221;  out of you in order to preserve their &#8220;sacred cows&#8221;</p>
<p>Your remain the same person that you were with or without their approval.  Their approval or pat on your head (or threats ) mean little.  You were the same person regardless &#8211; the same person who woke up in the morning ,who got in the car or bus.   Your intrinsic value remains the same regardless.  Resist the magic swoop of logic that somehow the minute you don&#8217;t fall to their wishes , or miss a production , sales or other corporate ( top floor ) target you are somewhow of less value as a human being .  Magic ( and most faulty logic).  Have them look in the mirror.  How on earth does missing one arbritrary target of their make you any less of a human being.</p>
<p>In many ways it comes down to control issues on their part &#8211; pathological on their part.  If anyone has problems it is them . Look in the mirror.  Look at your own order book sonny.</p>
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		<title>And Yet Another Example of &quot;Management in Action&quot;</title>
		<link>http://www.jerkbossesihaveknown.com/251/and-yet-another-example-of-management-in-action/</link>
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		<pubDate>Wed, 10 Dec 2008 02:41:23 +0000</pubDate>
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		<guid isPermaLink="false">http://www.jerkbossesihaveknown.ryeglasses.com/?p=251</guid>
		<description><![CDATA[<br /><br />And Yet another example of goobly-gook or &#8220;alphabet soup&#8221;  from the mouths of alleged managers. &#8220;We know&#8221;- translation &#8211; you don&#8217;t &#8211; or better yet we have the perks and you don&#8217;t Perks of management can often be best described as luxuries given to management that the firm cannot rationalize &#8211; &#8220;Its a perk of [...]<br /><br /><br /><br />]]></description>
			<content:encoded><![CDATA[<p>And Yet another example of goobly-gook or &#8220;alphabet soup&#8221;  from the mouths of alleged managers.</p>
<p>&#8220;We know&#8221;- translation &#8211; you don&#8217;t &#8211; or better yet we have the perks and you don&#8217;t</p>
<p>Perks of management can often be best described as luxuries given to management that the firm cannot rationalize &#8211; &#8220;Its a perk of management&#8221;<br />
Fine I guess it the business / organization / company was prospering.</p>
<p>Yet its not &#8211; its as if more management is needed to parcel out and control the limited resources now available</p>
<p>All the while shepherding resources to retain the &#8220;Perks of Management&#8221;<br />
Another clear example of management by Dilbert :</p>
<p class="MsoNormal" style="margin: 0pt;"><span style="font-size: 10pt; font-family: &quot;&quot;;">While most people don’t distinguish between goals and objectives in every day conversation, I find that performance management practitioners sometimes use the word goal when they really mean target. <span> </span>This potential confusion between objectives and targets explains why I usually recommend against using the term goal when establishing a standard performance management terminology.</span></p>
<p class="MsoNormal" style="margin: 0pt;">
<p class="MsoNormal" style="margin: 0pt;"><span style="font-size: 10pt; font-family: &quot;&quot;;">From my point of view, objectives, KPIs, and targets are related, but distinct, items:<span> </span></span></p>
<p class="MsoNormal" style="margin: 0pt; padding-left: 30px;"><span style="font-size: 10pt; font-family: &quot;&quot;;">An <strong>objective</strong> describes what you want to accomplish.</span></p>
<p class="MsoNormal" style="margin: 0pt; padding-left: 30px;"><span style="font-size: 10pt; font-family: &quot;&quot;;">A <strong>key performance indicator</strong> (KPI) monitors progress towards a specific objective.<span> </span></span></p>
<p class="MsoNormal" style="margin: 0pt; padding-left: 30px;"><span style="font-size: 10pt; font-family: &quot;&quot;;">A <strong>target</strong> is the value of a KPI a defined moment in time.</span></p>
<p class="MsoNormal" style="margin: 0pt;">
<p class="MsoNormal" style="margin: 0pt;"><span style="font-size: 10pt; font-family: &quot;&quot;;">As always, a simple example is useful.<span> </span>Imagine a runner who has entered a marathon with the objective to win the race.<span> </span>On the surface, accomplishing that objective is binary – the runner either does or doesn’t win the race.<span> </span>However, to better understand the runner’s performance, we can create the KPI ‘position at the end of the race’ and set the target to be 1.<span> </span>We judge the runner’s performance by creating a grading system that compares the actual value to the target:</span></p>
<p class="MsoNormal" style="margin: 0pt; padding-left: 30px;"><span style="font-size: 10pt; font-family: &quot;&quot;;">1 = success</span></p>
<p class="MsoNormal" style="margin: 0pt; padding-left: 30px;"><span style="font-size: 10pt; font-family: &quot;&quot;;">2-20 = pretty good</span></p>
<p class="MsoNormal" style="margin: 0pt; padding-left: 30px;"><span style="font-size: 10pt; font-family: &quot;&quot;;">&gt;20 = not acceptable</span></p>
<p class="MsoNormal" style="margin: 0pt;">
<p class="MsoNormal" style="margin: 0pt;"><span style="font-size: 10pt; font-family: &quot;&quot;;">In other words, anything but a top 20 finish would be viewed as poor performance.<span> </span>We could even map these categories to the classic green/yellow/red stoplight metaphor.</span></p>
<p class="MsoNormal" style="margin: 0pt;">
<p class="MsoNormal" style="margin: 0pt;"><span style="font-size: 10pt; font-family: &quot;&quot;;">The system is very adaptable.<span> </span>As this runner improves over time, we can change the grading system for future races so that only a top 10 finish would be considered good performance.<span> </span>Another, less accomplished runner, could share the same objective and KPI but create a different target and grading system as follows:</span></p>
<p class="MsoNormal" style="margin: 0pt; padding-left: 30px;"><span style="font-size: 10pt; font-family: &quot;&quot;;">&lt; 25 = success</span></p>
<p class="MsoNormal" style="margin: 0pt; padding-left: 30px;"><span style="font-size: 10pt; font-family: &quot;&quot;;">25-100 = pretty good</span></p>
<p class="MsoNormal" style="margin: 0pt; padding-left: 30px;"><span style="font-size: 10pt; font-family: &quot;&quot;;">&gt;100 = not acceptable</span></p>
<p class="MsoNormal" style="margin: 0pt;"><span style="font-size: 10pt; font-family: &quot;&quot;;"> </span></p>
<p class="MsoNormal" style="margin: 0pt;"><span style="font-size: 10pt; font-family: &quot;&quot;;">By changing the KPI ‘position at the end of the race’ to just ‘position’, we can even monitor progress during the race . Effectively we have switched from a lagging to a leading indicator of performance.</span></p>
<p class="MsoNormal" style="margin: 0pt;">
<p class="MsoNormal" style="margin: 0pt;"><span style="font-size: 10pt; font-family: &quot;&quot;;">If you’re a runner, you may have recognized a potential complication.<span> </span>A runner who is a strong finisher may not expect to be in the top few positions during the first half of the race but wait to the last few miles for a closing kick.<span> </span>In fact, any particular race may have a disproportionate number of fast starters (so-called rabbits) that don’t pose a serious threat.<span> </span></span></p>
<p class="MsoNormal" style="margin: 0pt;">
<p class="MsoNormal" style="margin: 0pt;"><span style="font-size: 10pt; font-family: &quot;&quot;;">To handle this situation, we can introduce a second KPI that monitors performance for the same objective: ‘average time per mile’. </span><span style="font-size: 10pt; font-family: &quot;&quot;;">Average time per mile can be measured at various points during the race to benchmark performance.<span> </span>Depending on your skill level, the <a href="http://alignment.wordpress.com/2007/05/07/multiple-targets/" target="_blank">multiple targets</a> could be 5:00 at mile 4, 5:35 at mile 10, and 5:20 at mile 20.<span> </span>An appropriate grading system might be &lt; 2 seconds difference = success, 2-5 secs difference = pretty good, &gt;5 secs difference = not acceptable.<span> </span>Average time per mile also allows you to compare performance between races and between runners with similar capabilities.</span></p>
<p class="MsoNormal" style="margin: 0pt;">
<p class="MsoNormal" style="margin: 0pt;"><span style="font-size: 10pt; font-family: &quot;&quot;;">We all want to win the race.<span> </span>But we can do a better job of improving performance if we focus on targets to allow us to reach our objectives.</span></p>
<p class="MsoNormal" style="margin: 0pt;">
<p class="MsoNormal" style="margin: 0pt;">source :  http://alignment.wordpress.com/2008/10/05/target-vs-goal/</p>
<p class="MsoNormal" style="margin: 0pt;">
<p class="MsoNormal" style="margin: 0pt;"><a title="fire you boss" href="http://www.jerkbossesihaveknown.com">Fire Your Boss</a></p>
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