First you can “sell out”- that is to do what the job requires and not allow questions of ethics , business or common sense to enter in

For example you are a cashier at a local big box superstore. You are employed (currently or at that moment) as a cashier in the express line up. A customer comes , dallies , and in the end insists that an item from the office equipment and stationary is 50 % off. You know that there are markdowns but unsure of this particular item. The customer insists. You are left with two common sense options – first put the item through promptly. After all there are a number of customers waiting in the express lineup who are getting anxious and fidgety. Option two is to offer the customer to take the item out of her shopping basket for now , or void the order while awaiting notification

Option 3 is to follow the rules . Make the customers in the line wait while another employee checks the price . Next blame ” management” for not providing clear price lists. In the end this is a case of not accepting any responsibility for your actions or your actions leading to poor customer service.

Such an approach seems to be the choice that leads most straight into a career in “management”.

Those that cannot do teach . Those that cannot teach criticize. Those that cannot teach and excel in criticism and as well accept no responsibility for their actions , while blaming others , often have a successful career in “management”

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Dementia Bay Area Zodiac

Those that Cannot do Manage

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